AI Concierge Pro

AI Concierge — Comparison

Smith.ai vs FilterMyCalls: Per-Call AI vs Flat-Fee AI Concierge

Both are AI-first answering services with strong reputations. The real difference is the pricing model — per call versus flat fee — and it flips the winner depending on how much your phone rings.

Smith.ai's AI Receptionist starts at $95/month for roughly two calls a day, with $2.40 per call beyond your plan. FilterMyCalls charges a flat $349–$699/month for unlimited inbound. So the math is simple: light volume favors Smith.ai's low entry price; steady volume favors FilterMyCalls' flat fee.

Beyond price, the difference is shape: Smith.ai pairs AI with live-agent backup and bills per call; FilterMyCalls is a flat-rate platform with a multi-line dashboard and audit log built for practices that want one predictable number.

Smith.ai (AI Receptionist)

$95–$800/mo self-service; $2.40/call overage

Best for lower or unpredictable call volume

Pros
  • +Very low entry price ($95/mo)
  • +Live-agent backup behind the AI
  • +No charge for spam or wrong numbers
Cons
  • Per-call cost compounds at volume
  • Unused calls expire monthly (month-to-month plans)

FilterMyCalls

Our pick

$349–$699/mo flat, unlimited inbound

Best for steady daily volume; multi-line practices

Pros
  • +Flat fee — unlimited calls, no overage math
  • +Multi-line, multi-user dashboard + audit log
  • +AI books, qualifies, and routes on the call
Cons
  • Higher floor than Smith.ai's starter tier
  • No human-on-every-call mode

Competitor pricing verified against each vendor's public pricing page in June 2026 and may have changed since — confirm current rates via the source links below before deciding.

Our pick

If your phone rings steadily, FilterMyCalls' flat fee almost always costs less than Smith.ai's per-call model once you clear roughly a handful of calls a day — and the bill never moves.

Best for: Multi-line practices and any business with consistent daily call volume that wants one predictable price.

Not for you if: Your call volume is genuinely low or spiky — Smith.ai's $95 entry plan will likely cost less, and you only pay for the calls you get.

Editor's pick: vetted AI Concierge services

We test and rank the AI concierge market continuously. These are the two products we recommend for this use case right now.

Frequently asked questions

At what volume does FilterMyCalls become cheaper than Smith.ai?+

Roughly once you're consistently past a handful of calls a day. Smith.ai's per-call overage ($2.40) and plan ceilings mean a busy month can exceed FilterMyCalls' flat $349. At low volume, Smith.ai's $95 starter is cheaper. Run your own average daily call count against both.

Sources

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