AI Concierge — For Solo attorneys, boutique law firms (1-25 attorneys)
AI Concierge for Lawyers & Law Firms — Never Miss a Client Intake Again
Many law firms lose a significant share of inbound intake calls to voicemail — and for a high-value practice, a missed intake can mean a lost client worth thousands. An AI concierge intakes every caller, qualifies the matter, and routes high-value leads to you directly.
A prospective client who reaches voicemail will often just call the next firm on their list rather than wait for a callback. The intake is the conversion event — miss it, lose the client. An AI Concierge ensures every prospect gets a live, intelligent voice within 2 rings, 24/7.
The concierge handles the screening you'd otherwise do yourself: type of matter, urgency, conflict check questions, fee expectations. By the time you hear about a new lead, the qualifying work is done — and only callers with the right profile reach you directly.
For solo practitioners, this replaces the $5K-15K/mo cost of a live answering service. For boutique firms, it eliminates after-hours intake gaps and weekend coverage holes without hiring more paralegal staff.
Common pain points this solves
- •Lost intake calls = lost clients (many callers never call back)
- •After-hours and weekend leads go to voicemail
- •Time-sensitive matters (TROs, arrests, family emergencies) lack urgent routing
- •Spam/solicitation calls drain billable attention
What you get
- ✓100% intake capture, 24/7/365
- ✓Automatic conflict-check screening questions
- ✓Urgency-based routing — emergencies reach you in minutes
- ✓Detailed intake transcript before you call back
- ✓Spam + solicitation filtered before reaching the firm
Frequently asked questions
Does it handle attorney-client privilege correctly?+
Yes. The concierge identifies itself as AI at the start of every call, secures consent to record the intake, and transcripts are encrypted and accessible only to the firm. No transcripts are used to train models.
Can it run a conflict check during the call?+
Yes. The concierge asks the opposing party's name and runs it against your firm's conflict database (when integrated with Clio, MyCase, PracticePanther, etc.). Flagged matters are politely declined; clean intakes flow through.
What does it cost vs a live answering service?+
Live answering services average $1,500-5,000/month for 24/7 coverage. The AI concierge starts at $349/month with no per-call charges and handles unlimited intake volume.
Will clients know they're talking to AI?+
Yes — disclosure is built in. Most prospective clients prefer it: faster, more consistent, no judgment, available at 11 PM when they actually have time to call.
Ready to try an AI Concierge?
We test and rank the AI concierge market continuously. These are the two products we recommend for this use case right now.