AI Concierge — For Solo and small-group chiropractic practices
AI Concierge for Chiropractors — Fill Open Slots Without Calling Patients
A chiropractic practice with one cancelled slot per day per provider loses $30K-60K/year. An AI concierge fills cancelled slots automatically from your waitlist — usually within minutes of the cancellation.
Chiropractic practices live and die by appointment density. A 24-slot day with 3 last-minute cancellations is a 12.5% revenue hit. Most practices try to fill these slots manually — front desk calls down a list — but it rarely happens fast enough. An AI Concierge calls or texts every patient on your waitlist within 60 seconds, and offers the slot to the first one who responds.
For new patient inquiries, the concierge handles the full intake (insurance check, prior treatment, area of complaint, preferred provider) and books the new-patient slot directly. Your front desk just verifies and prepares the chart.
Plus: 24/7 coverage for the patient who decides at 9 PM Sunday they need an adjustment Monday morning — the concierge books it.
Common pain points this solves
- •Last-minute cancellations leave open slots unfilled
- •Manual waitlist management is slow and unreliable
- •New-patient intake calls take 15+ minutes of staff time
- •After-hours scheduling requests get lost
What you get
- ✓Cancelled slots refilled from waitlist within minutes via automated outbound
- ✓Full new-patient intake completed during the call
- ✓24/7 appointment booking
- ✓Insurance verification routed to billing team automatically
- ✓Reactivation campaigns for lapsed patients (60-day, 90-day, 6-month touch)
Frequently asked questions
How does the waitlist fill work?+
When a patient cancels, the concierge immediately texts or calls patients on your waitlist in order. First to respond gets the slot. Typical fill rate: 70-90% of cancellations.
Does it integrate with my practice management system?+
Native integrations with ChiroTouch, Genesis, Cliniko, Practice Fusion, Jane App, and ChiroFusion. Custom integration available for other systems.
What about insurance verification?+
The concierge captures insurance info during intake and routes to your billing team. With clearinghouse integration (Availity, Change Healthcare), it can do real-time eligibility checks too.
Ready to try an AI Concierge?
We test and rank the AI concierge market continuously. These are the two products we recommend for this use case right now.